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Complee
Continuous compliance, simplified
Frequently Asked Questions

Everything You Need to Know

Get answers to common questions about EU AI Act compliance, technical integration, and how Complee can help your team.

General Compliance

How quickly can we get compliant?

Most teams are audit-ready within 15 minutes of connecting their model registry. Our AI automatically generates model cards, risk assessments, and compliance documentation. Try our free compliance checker to see how quickly you can get started.

What if our models are already deployed?

No problem! Complee works with existing models. We can retroactively generate compliance documentation and start monitoring from day one.

Do we need legal expertise to use Complee?

Not at all. Complee translates complex legal requirements into simple technical tasks. Our platform guides you through compliance without needing legal consultants. Learn more about the EU AI Act requirements in our documentation.

What happens if regulations change?

We monitor regulatory updates automatically. When the EU AI Act evolves, your compliance documentation updates automatically—no manual work required. The official EU AI Act regulation provides the authoritative framework we follow.

Technical Integration

Can we integrate with our existing tools?

Yes! Complee integrates with GitHub, MLflow, Kubernetes, and most CI/CD pipelines. Setup takes minutes, not weeks.

What data sources does Complee support?

We support all major ML platforms including MLflow, Weights & Biases, Neptune, TensorBoard, and custom model registries. We also integrate with cloud providers like AWS SageMaker, Azure ML, and Google Vertex AI.

How does the API work?

Our REST API allows you to programmatically submit models for compliance checking, retrieve reports, and integrate compliance monitoring into your CI/CD pipeline. Full documentation is available in your dashboard. Get started with our API integration guide.

MDR vs AI Act

How does MDR differ from the AI Act?

MDR focuses on medical device safety and performance, while the AI Act addresses AI-specific risks like transparency, bias, and robustness. AI-powered medical devices must comply with both regulations, with AI Act requirements integrated into existing MDR procedures. Learn more about the official EU AI Act regulation and its risk-based approach.

Do AI medical devices need separate compliance?

AI medical devices automatically qualify as high-risk under the AI Act and must undergo integrated conformity assessments. This means combining MDR clinical evaluation with AI Act requirements for data governance, human oversight, and algorithmic transparency.

What are the key AI Act requirements for medical devices?

The AI Act adds requirements for data quality management, algorithmic transparency, human oversight mechanisms, and continuous monitoring of AI performance. These complement existing MDR requirements for clinical evaluation and post-market surveillance. The EU AI Act implementation timeline shows when these requirements take effect.

How do risk classifications differ between MDR and AI Act?

MDR classifies medical devices into classes I, IIa, IIb, and III based on potential risks. The AI Act has four risk categories: unacceptable, high, limited, and minimal. AI medical devices subject to MDR third-party conformity assessment automatically qualify as high-risk under the AI Act. The official EU AI Act regulation details the complete risk classification system.

Pricing & Support

What if we're not satisfied?

30-day money-back guarantee, no questions asked. Plus, Danish startups get a free compliance audit to see exactly what we'd deliver.

Do you offer enterprise support?

Yes! Our Enterprise plan includes dedicated customer success management, custom SLAs, SAML/SSO integration, and on-premises connectors. Contact us for a custom quote.

Is there a free trial?

Yes! You can start with our free compliance checker and get a full compliance audit for your first model. No credit card required to get started. Try our compliance checker now to see your obligations under the EU AI Act.

What kind of support do you provide?

We offer email support for all plans, priority support for Pro users, and dedicated customer success management for Enterprise customers. We also provide comprehensive documentation and video tutorials.

Still Have Questions?

Our compliance experts are here to help you navigate the EU AI Act.